ISO/DIS 9468:2024
Tourism and related services — Online travel agency (OTA) — Guidelines for online accommodation booking platform services

Std & Spec
Standard No.
ISO/DIS 9468:2024
Release Date
2024
Published By
International Organization for Standardization (ISO)
Lastest
ISO/DIS 9468:2024
Introduction
This document provides guidelines for online travel agencies (OTAs) and online accommodation booking platforms in the tourism and related services sector. It outlines best practices for ensuring a seamless and efficient booking process, covering aspects such as user interface design, payment methods, customer support, data privacy, and security measures. The guide also includes recommendations for accessibility and usability to cater to diverse user needs.

ISO/DIS 9468:2024 history

  • 2024 ISO/DIS 9468:2024 Tourism and related services — Online travel agency (OTA) — Guidelines for online accommodation booking platform services



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