This specification stipulates the service standards for power supply enterprises to improve power efficiency, power consumption experience, and power supply quality, and clarifies the content of power access, payment of electricity bills, energy efficiency and demand response services, convenient services, and fault prevention and disposal. This specification applies to the full-cycle services provided by power supply enterprises to power users.
T/SDPEA 0031-2023 history
2023T/SDPEA 0031-2023 Specification for power users full cycle service