Guidelines for public procurement of ICT products and services in the European Union: accessibility award criteria and conformity assessment (CEN/CLC/ETSI/TR 101551:2026)

2Scope / Description

This Technical Report (TR) provides guidance to contracting authorities on how to determine contract award criteria to meet the accessibility requirements of Directive (EU) 2019/882 (European Accessibility Act, EAA) and Directive (EU) 2016/2102 (Web Accessibility Directive, WAD); and on how to verify the conformance of publicly procured ICT products and services with these requirements. The present document describes how the accessibility requirements for the procured ICT should be specified, documented and assessed in the frame of the procurement process, under the EU Public Procurement Directives1. The different mechanisms for conformity assessment with the applicable accessibility requirements are explained. It is discussed how these mechanisms may be applied both in the pre-procurement research phase and when awarding a contract, as well as part of contract management in the post-award stage. This Technical Report also provides a useful guidance for bidders who prepare an offer for public procurement of ICT products and services, and others aiming to procure accessible ICT.