ISO 11620:1998
ISO · 1998-04

Information and documentation - Library performance indicators

Replaced ICS 01.140.20 Cited by 11

1Key Takeaways

This International Standard is applicable to all types of libraries in all countries. Limitations on the applicability of individual performance indicators are listed in the scope clause of the description of each indicator (see annex B). Indicators may be used for comparison over time within the same library. Comparis…

2Scope / Description

This International Standard is applicable to all types of libraries in all countries. Limitations on the applicability of individual performance indicators are listed in the scope clause of the description of each indicator (see annex B).
Indicators may be used for comparison over time within the same library. Comparisons between libraries may also be made, but only with extreme caution, taking into account any differences in the constituencies of the libraries, with good understanding of the indicators used, and careful interpretation of the data (see 5.3.5).
This International Standard does not include indicators for the evaluation of the impact of libraries either on individuals or on society.
Performance indicators are not specified for all services, activities and uses of the resources of the library, either because such indicators had not been proposed and tested at the time of formulation of this International Standard, or because they did not fulfil the criteria specified (see 4.2).
This International Standard is not intended to exclude the use of performance indicators not specified in it (see clause 6).
Throughout the text, the names of indicators are printed with initial capitals for significant words, e.g. Library Visits per Capita. This helps to distinguish the names from supporting text.

3Version History

ISO 11620:1998 1998-04
ISO 11620:1998/Amd 1:2003 Amd 1/2003 newer 2003-01
ISO 11620:2008 newer 2008-08-15
ISO 11620:2014 newer 2014-06-01
ISO 11620:2023 newer 2023-06

6Frequently Asked Questions

What is ISO 11620:1998?
ISO 11620:1998 — Information and documentation - Library performance indicators is an international standard developed by International Organization for Standardization (ISO). This International Standard is applicable to all types of libraries in all countries. Limitations on the applicability of individual performance indicators are listed in the scope clause of the description of each indicator (see annex B). Indicators...
What does ISO 11620:1998 cover?
This standard covers: This International Standard is applicable to all types of libraries in all countries. Limitations on the applicability of individual performance indicators are listed in the scope clause of the description of each indicator (see annex B). Indicators may be used for comparison over time within the...
Who should use this standard?
This standard is intended for organizations, professionals, and stakeholders involved in information technology and data management. It is applicable to manufacturers, service providers, regulatory bodies, and certification organizations.
What is the latest version of ISO 11620:1998?
The current published version is ISO 11620:1998, published on 1998-04. Always check for amendments or pending revisions.
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